On boarding New Employees at IDS

A big warm welcome to IDS. We're delighted to have you on board, and we hope you're settling in nicely.

When you've finished taking this short course, you will:

Have fun!

 

 

About IDS

Company Overview

IDS was established in 1968 and is one of the leading pharmaceutical and consumer healthcare product distributors in the region.

Our mission is to build partnerships of shared success and relationships of mutual appreciation with a collaborative network of pharmaceutical suppliers within the region, while keeping the customer’s interests first. We connect organisations and people through timely deliveries, full network coverage, competitive pricing and customised solutions to meet the distribution and support needs of manufacturers and healthcare providers.

During the last ten years, IDS has shown pronounced growth in every category including growing yearly revenues, market share, number of prescriptions, product portfolio, and representing international partners. Our product portfolio falls under different Therapeutic Classes, such as, Antibacterial, Asthma, Hypertension, Diabetes, Cardiovascular, Muscle Relaxant, Anticoagulant, Anti-rheumatic, Erectile Dysfunction and other classes.

More than 90% of our launches are successful and our partners’ sales and presence are growing year over year.

With a turnover exceeding AED 300 million in 2015, the distribution side of the business is going from strength to strength, with a minimum annual growth of 15% and a progressive annual sales growth in our consumer portfolio of 25% over the past 4 years.

IDS is in a strong financial position, and the double-digit growth witnessed over the last decade is expected to continue well into the future.

Our long-term strategy is the launch of Pharmax, a state-of-the-art manufacturing facility used as primary packaging, secondary re-packaging and manufacturing from API. The custom built facility will produce high quality affordable healthcare and pharmaceutical products essential to a healthier and happier lifestyle.

 

 

Message from our group CEO

WORDS FROM OUR GROUP CEO

Pushing our limits to provide the best possible service in the UAE.

Our mission is to become a leading regional healthcare & pharmaceutical supplier and distributor by aggressively growing our revenue base at no less than 20% per annum through vertical diversification and expansion of our healthcare and pharmaceutical product portfolio.

Our vision focuses on the aim to help people improve the health and quality of their life by delivering a wide range of affordable healthcare and pharmaceutical products, and by continuously searching, developing and producing products essential to a healthier & happier lifestyle.

GROUP CEO

Ahmad Tabari

Our Vision & Mission Statement

Vision 

“Our vision is to enrich people’s lives by encouraging a healthier and happier lifestyle, and bring about a reassuring circle of well-being which encompasses the society on a whole. This endeavour for the greater good will be made possible through an extensive range of affordable healthcare and pharmaceutical products, and by continuous exploring and innovating in the field of medical care.”

Mission 

“Our mission is to build partnerships of shared success and relationships of mutual appreciation with a collaborative network of pharmaceutical suppliers within the region, while keeping the customer’s interests first. We connect organizations and people through timely deliveries, a well-established network, competitive pricing and customized solutions to meet the distribution and support needs of manufacturers and healthcare providers.”

True or False

  • Our vision is to enrich people’s lives by encouraging a healthier and happier lifestyle
  • Stated in our mission is to keep the interest of the customers first
  • IDS was established in 1968 and is one of the leading pharmaceutical and consumer healthcare product distributors in the region.
  • Our product portfolio falls under different Therapeutic Classes, such as, Antibacterial, Asthma, Hypertension, Diabetes, Cardiovascular, Muscle Relaxant, Anticoagulant, Anti-rheumatic, Erectile Dysfunction and other classes.

Our People is our Strenght

Know Our Values

Core Values

Know Your Colleagues

Meetyourcolleagues

Employee Development Program

Building a corporate culture

Corporate Teambuilding 

IDS believes in Team bonding activities to improve workplace collaboration that involves teamwork. After completing team building activities together, employees better understand each other's strengths, weaknesses, and interests. This understanding helps them work even better together on future progress vital to a company.


Identify At Least Four of IDS Core Values

  • Integrity
  • Customer Focus
  • Acccountability
  • Arrogance
  • Respect
  • Honesty

Must Know Resources

Policies & Procedures

Why Policies and Procedures are important?

Policies & procedures are an essential component of IDS as an organization. It is important in our workplace as it helps reinforce and clarify the standards expected of employees and help employers manage staff more effectively as it defines what is acceptable and unacceptable in our organization.

Procedures

How to log hours every week

We use Jira got time-tracking. This short video will tell you all you need to know to get going.

How to apply for leave

This brief explainer will tell you how to apply for leave—and how to log any unplanned absences once you're back in the office. 

How to claim travel expenses

This practical how-to will tell you everything you need to know to claim back all allowable expenses—and offers a few tip on what's allowable and what's not.

How to file a complaint

If someone or something annoys you, let us know! Rest assured, we will address it, even as we undertake to respect your privacy as appropriate. 

How to request training?

Our Learning and Development teams are highly adaptable and accommodating. Here's the procedure to request them for a specific training.

Where is...

Where to find what—and whom

As a new employee, you want to be able to find your way round, so you can find the places you need to go and the people you need to see. 

We're here to help. And that's why we've built this interactive map. 

Using it is a breeze. Just hover your mouse over the location you want to get to, and the map will point you in the right direction.

5 Handy Resources

Job Primer

Envision

Ready for the ride?

As much as we love autonomy, we also believe in setting some standards for our new employees to adhere to. This roadmap plots out a few milestones we'd like you to reach on your way to becoming a tried-and-true Tulyan.

How would you prioritise?

Prioritize the following goals in your first year at Tulys. 

  • Meet your buddy
  • Understand the team products, projects and clients
  • Make a team presentation
  • Represent Tulys at a conference

Enhance

Your team's key accounts

Your team specialises in strategizing around the Agile marketing solutions for clients in the food-manufacturing sector. Here are few of our major clients:

Just Co, Sunnyvale, California, USA

We have been helping Just co streamline their print and digital-marketing operations. We've used e-mail campaigns and analytics to support the initiative. 

PoC: Josh Smith and Rina Ray 

Baller, Mexico City, Mexico

Baller is an important client. We market their customer-relationship management software package, with great results. But we've also leveraged Angular JS to build the UI for the package and have set up several microsites to boot!

PoC: Geoff Good

How to develop yourself?

Engage

Meet your buddy

Rebecca is your new buddy. She's here to help you get to know the ropes. If you're looking for help or advice, she can either help you directly or point you in the right direction.  With Rebecca as your buddy, you'll be able to get cracking in no time.

Rebecca's been with us for more than five years, and now heads up the digital-marketing group within your business unit. Her contact details are in your inbox!

Meet your Team

Lisa Hood, Sales Analyst

Bob Masie, Market Research Lead 

Nina Turner, Digital Marketing Champ

Jon Stead, Client Negotiation Lead 

Strategic Relationships

Building bridges and making connections are a quintessential part of Studio life. Here are a few questions that can help you strike up that first conversation with your teammates by the water cooler.

  • Which other teams and key stakeholders will we be working with? 
  • What other managers will we be working with from other teams?
  • What is the current strategy for my business area?
  • How does my area help implement the strategy?
  • In what ways will we be working with other teams when it comes to multi-team initiatives?
  • How have we been leveraging business opportunities? 
  • What are the top five things that the team needs to focus on? Where's the low-hanging fruit, and where are the toughest challenges? What about risks and issues? 
  • Any surprises I should be looking out for?

Do you know your team?

Execute

Meetings

Here are a few golden do's and don'ts for meetings, lifted shamelessly from Harvard Business Review:

a) State views and ask genuine questions. This enables the team to shift from monologues and arguments to a conversation in which members can understand everyone’s point of view and be curious about the differences in their views.

b) Share all relevant information. This enables the team to develop a comprehensive, common set of information with which to solve problems and make decisions.Use specific examples and agree on what important words mean. This ensures that all team members are using the same words to mean the same thing.

c) Explain reasoning and intent. This enables members to understand how others reached their conclusions and see where team members’ reasoning differs.

d) Focus on interests, not positions. By moving from arguing about solutions to identifying needs that must be met in order to solve a problem, you reduce unproductive conflict and increase your ability to develop solutions that the full team is committed to.

e) Test assumptions and inferences. This ensures that the team is making decisions with valid information rather than with members’ private stories about what other team members believe and what their motives are. Jointly design next steps. This ensures that everyone is committed to moving forward together as a team. Discuss "undiscussable" issues. This ensures that the team addresses important issues that are hindering its results and that can be resolved only in a team meeting.

Approvals

Approval Level

Signature(s) Required

Up to $2,000

Manager only

$2,000 to $50,000

Manager and Accountant (any level)

Up to $200,000

Sr Manager and Finance Mgr/Sr Mgr

Up to $500,000

Senior Director and Finance Manager

Up to $1 million

Vice-President and Finance Vice-President

Business travel

Who should approve?

  • $2,000 to $50,000
    Manager and Accountant (any level)
  • Up to $500,000
    Senior Director and Finance Manager
  • Up to $2,000
    Manager

Important Resources

Powerpoint: Single Slide Guides

Single-slide_tips

Word Document: Internal newsletter template

employee_newsletter_article_0

Excel File: Employee expense claim sheet

Expenses-Form-download

PDF: The Scrum Essentials

At studio we use the Scrum methodology for all our projects, this resource provides all the essential knowledge about the Scrum methodology.

2017-Scrum-Guide-US